Terms of service

Vive Essence Terms of Service

Last Updated: October 2nd, 2026

Welcome to Vive Essence ("Vive Essence," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website and any products or services you purchase from us (together, the "Services"). By using the Services, you agree to these Terms. If you do not agree, please do not use our Site. You must be at least 18 years old to use the Services.

PLEASE NOTE: These Terms include a waiver of your right to a jury trial and to participate in class actions.

1. Privacy. Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and share your personal information. Please do not submit any "consumer health data" as defined by law.

2. Site Access and Accounts. We may change, suspend, or discontinue any part of the Site at any time without notice. If you create an account, you agree to provide accurate information, keep your login credentials confidential, and notify us immediately of any unauthorized use. We may disable any account at our discretion, including for violations of these Terms.

3. Intellectual Property. All content on the Site, including text, images, graphics, logos, and designs, is owned by Vive Essence or its licensors and is protected by copyright, trademark, and other laws. You may use the Site for personal, non-commercial purposes only. You may not copy, reproduce, modify, distribute, or commercially use any Site content without our written permission. The Vive Essence name, logo, and related marks are our trademarks and may not be used without our prior written consent.

4. Prohibited Uses. You agree not to use the Site to violate any law; harm or exploit minors; send spam or unsolicited advertising; impersonate Vive Essence or any other person; use bots, scrapers, or other automated tools to access or copy the Site; introduce viruses or malicious code; attempt unauthorized access to our systems; or otherwise interfere with the Site's operation. You may not use any Site content to train artificial intelligence or machine learning technologies.

5. User Contributions and Feedback. If you post reviews, comments, or other content ("User Contributions"), you grant us the right to use, reproduce, modify, and display them for any purpose. Contributions must not be unlawful, defamatory, obscene, harassing, hateful, misleading, infringing, or promotional. We may remove any content at our discretion. Any feedback or suggestions you send us become our property, and we may use them without compensation to you.

6. Information on the Site. Content on the Site is provided for general information only. We do not guarantee its accuracy, completeness, or timeliness, and any reliance on it is at your own risk. Links to third-party sites are provided for convenience only, and we are not responsible for their content.

7. Text Messaging Program. If you opt in to receive text messages from Vive Essence, you agree to receive recurring automated marketing and informational messages at the number provided. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. Reply STOP to unsubscribe or HELP for help. You must be at least 16 to participate (users ages 16–18 need parental permission). If you change or give up your phone number, please opt out first. Carriers are not liable for delayed or undelivered messages.

8. Disclaimer of Warranties. The Services and all products are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

9. Limitation of Liability. To the fullest extent permitted by law, Vive Essence and its affiliates, employees, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. If liability cannot be excluded, our total liability will not exceed one hundred dollars ($100.00).

10. Indemnification. You agree to defend, indemnify, and hold harmless Vive Essence and its affiliates, officers, employees, and agents from any claims, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your use of the Services.

11. Governing Law and Class Action Waiver. These Terms are governed by the laws of the State of [Your State], without regard to conflict-of-law principles. You agree to bring claims only in your individual capacity and waive any right to a jury trial or to participate in a class or representative action.

12. Dispute Resolution. Before filing any legal claim, you agree to first try to resolve the dispute informally by sending written notice describing the issue and the relief requested to [Business Address] and to hello@viveessence.com with the subject line "INFORMAL DISPUTE RESOLUTION." If the dispute is not resolved within 60 days, it will be resolved exclusively in the state or federal courts located in [County], [State]. Any claim must be filed within one (1) year after it arises.

13. General. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. These Terms and our Privacy Policy are the entire agreement between you and Vive Essence regarding the Site.

14. Changes to These Terms. We may update these Terms at any time by revising the "Last Updated" date. Your continued use of the Services means you accept the updated Terms.

15. Contact Us. Questions? Email us at hello@viveessence.com or write to Vive Essence, 9445 Charles Smith Ave, Rancho Cucamonga, CA. 91730.